An Assured Shorthold tenancy is usually for a minimum fixed period of six months.


Rent is payable as per the terms of the Tenancy Agreement and it will be your responsibility to ensure that the rent is paid on the due date.

“I should also say that for the entire time we were tenants with Thomas Charles, we found the service never less than thoroughly professional. I have personally recommended the agency’s service to several people”


The deposit will be payable by you and will be held and protected by the TDS Custodial. The balance of the deposit will be returned to you, subject to the cost of any dilapidations.


The Landlord’s insurance policies cover the structure and his own furniture and effects left in the property but do not extend to goods belonging to you. Therefore you will need to arrange for your own contents insurance.

“Thanks also to all of your team who have been fantastic and I can highly recommend your agency to others”


You will receive an inventory showing a complete list of contents together with a note of their condition and additional photos. We will ask you to check through the contents of the inventory and advise us in writing of its acceptance.


You will be responsible for advising us of any equipment, fittings or any part of the structure, which becomes defective in any way or requires attention. You will not be allowed to instruct contractors directly or you may be liable for the costs.

“Thank you to you and your colleagues for being a fantastic letting agent. You were always prompt and professional when any problems arose with the cottage which were rectified swiftly”


We carry out periodic inspections on behalf of the Landlord. These inspections are made by prior arrangement.


You will be responsible for the upkeep of the gardens unless there is a maintenance contract in force. The condition of the garden and gardening equipment will form part of the property inventory.

“Thank you for all your help and support, I have enjoyed my time at this property. You always work so efficiently to make sure everything runs smoothly”


Please remember that you will be responsible for ensuring that no damage occurs to water pipes, fittings, furniture etc., as a result of frost.


It is normally your responsibility to arrange directly with the relevant authorities to transfer supplies and services into your name, including gas, electricity, water and Council Tax.

“a big thank you for helping us to find our new home”


Comprising of a credit check which provides information about their financial history, an identity check, an employment confirmation and if applicable a previous landlord reference.

“to you and your lovely team at Thomas Charles, thank you for the past 1yr & 8 Months”