AGREEMENTS
An Assured Shorthold tenancy is usually for a minimum fixed period of six months.
RENT
Rent is payable as per the terms of the Tenancy Agreement and it will be your responsibility to ensure that the rent is paid on the due date.
DEPOSIT
A five week deposit will be payable by you and will be held and protected by the TDS Custodial. The balance of the deposit will be returned to you, subject to the cost of any dilapidation charges.
INSURANCE
The Landlord’s insurance policies cover the structure and his own furniture and effects left in the property but do not extend to goods belonging to you. Therefore you should consider your own contents insurance.
INVENTORY
You will receive an inventory showing a complete list of contents together with a note of their condition and additional photos. We will ask you to check through the contents of the inventory and advise us in writing of its acceptance.
REPAIRS
You will be responsible for advising us of any equipment, fittings or any part of the structure, which becomes defective in any way or requires attention. You will not be allowed to instruct contractors directly or you may be liable for the costs.
INSPECTIONS
We carry out periodic inspections on behalf of the Landlord. These inspections are made by prior arrangement.
GARDENS
You will be responsible for the upkeep of the gardens unless there is a maintenance contract in force. The condition of the garden and gardening equipment will form part of the property inventory.
ADVERSE WEATHER
Please remember that you will be responsible for ensuring that no damage occurs to water pipes, fittings, furniture etc., as a result of frost.
UTILITIES/LOCAL AUTHORITIES
It is normally your responsibility to arrange directly with the relevant authorities to transfer supplies and services into your name, including gas, electricity, water and Council Tax.
TENANT ASSESSMENT
Comprising of a credit check which provides information about their financial history, an identity check, an employment confirmation and if applicable a previous landlord reference.
TENANT FEEDBACK
“I was quite nervous entering the rental market as a single lady for the first time and Thomas Charles made everything very simple and easy. I have a lovely property with a very nice landlord, any issues with the property are always rectified very quickly and I have found the staff whom I have dealt with (Julie and Gemma) to be amazing always. Their communication is always excellent and they reply very quickly to any queries you send whether it be via email or phone”
“I rented with Thomas Charles for almost 8 years and the service was great, very responsive with emails and other phone calls. The ladies in the office had a cracking sense of humour especial the number of times I had to go to the office for the spare key in a verity of different attire. Thank you for being a great bunch!”
“Viewing, support and service were excellent”
“Julie and your amazing team….We would like to personally take this opportunity to thank you and the staff who have accompanied us on our viewings. I have always found you to be completely professional and willing to help – We really couldn’t have asked for a better service. Can you please ensure you pass our thanks on to everyone”
“Probably the most professional and transparent agency in Bedford. High integrity and always act in a positive and proactive way. Highly recommend”
“Absolutely fantastic service from start to finish, needed to rent quickly and Thomas Charles went above and beyond to make that happen. Professional and efficient with any and all issues, would highly recommend. Thank again!!”
“As a tenant I found Thomas Charles excellent to deal with. Everyone in office was friendly and professional and quick to respond. Through Thomas Charles I found a lovely country cottage which was just right for me while I looked around for a place to buy. I highly recommend!”
“Thank you for your help over the years, you have all been fabulous”
“Amazing people. Very helpful. I was a tenant for 6,5 year and had no trouble at all. very quick response on any issue. Always supportive. Highly recommended. I would give them 10 stars if i could”
“Best of the best”
“The whole team have always been so helpful, lovely and approachable and we were extremely lucky to have a brilliant landlord too. Thank you for the last (almost) 3 years!”
“Favourite letting agency ever! Amazing and helpful staff ?”